Highmark Health Police Officer in Pittsburgh, Pennsylvania

Description

JOB SUMMARY

The job maintains a safe and secure environment for patients, visitors and staff at AHN hospitals and clinics. The incumbent enforces AHN policies and procedures while patrolling the facilities, grounds and other areas. Responds to all emergency situations throughout assigned AHN facilities and investigates and manages all security incidents and hazards on premises. This will include responding to and resolving disputes, removing unwanted, unauthorized or disruptive individuals from AHN property and executing lawful arrests if necessary. Provides excellent customer service to patients, visitors and staff during all interactions.

ESSENTIAL RESPONSIBILITIES

  • Conduct proactive motor vehicle and foot patrols of AHN property and adjacent areas.

  • Respond to all emergency situations throughout AHN hospitals; utilizing de-escalation techniques when required as well as restraining combative or disturbed patients.

  • Testify in court and hearings when involved in arrest situations.

  • Assist with traffic control when necessary

  • Complete reports and incident documentation as required.

  • Other duties as assigned.

EDUCATION

Required

  • High School Diploma/GED

Substitutions

  • None

Preferred

  • Bachelor's Degree in Criminology

EXPERIENCE

Required

  • 3 - 5 years in Security

Preferred

  • None

LICENSES AND CERTIFICATIONS

Required

  • PA Act 235 Certification

  • Act 34 Criminal Background Clearance Certificate

  • Act 33 Child Abuse Clearance Certificate

  • Act 73 FBI Fingerprinting Criminal Background Clearance Certificate

  • CPR/AED

Preferred

  • None

SKILLS

  • Problem Solving & Decision Making

  • Security/Safety

  • Communication Skills

Language (Other than English)

None

Travel Required

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-Based

Teaches / trains others regularly

Does Not Apply

Travel regularly from the office to various work sites or from site-to-site

Does Not Apply

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Occasionally

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

REQNUMBER: J127239

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled