Highmark Health Director Innovation - Design Practice in Pittsburgh, Pennsylvania



This job supports the executive leadership of Highmark Health with a range of activities essential to defining and executing a multi-year (3-5 year) innovation program for Highmark Health. Provides analytical / strategic thinking and leadership support which enables innovation accelerator cohorts to: 1) Identify opportunities aligned to enterprise priority areas of focus; 2) explore the problem space by learning directly from our customers; 3) Design and execute analytics for studying the problem space and sizing the value opportunity; 4) Conduct generative exercises which synthesize and distill learnings, identifying opportunities for design, and prototype possible solutions; 5) Create artifacts and designs that inform critical strategic issues and Support the development of formal recommendations to senior levels of Highmark Leadership.


  • Perform management responsibilities including, but not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.

  • Improve innovation platform capabilities to achieve unparalleled execution

  • Manage innovation projects to ensure the delivery on time and on budget.

  • Develop Highmark Health capabilities in accelerator and pipeline management.

  • Work with businessto identify key business issues, apply right analytical framework, design solution and recommendations, represent findings to stakeholders, and own the outcome.

  • Manage front end innovations to drive the conversion of the innovative ideas into external/ commercial opportunities for Highmark Health.

  • Manage major innovation projects with collaboration and support from internal or external Design Consulting Resources.

  • Support Enterprise Strategy office in development of overall Enterprise Focus 5 strategy Portfolio and cross-enterprise strategies as needed.

  • Other duties as assigned or requested.



  • Master's Degree in Health Administration or Business Administration/Management


  • None



  • 10 - 15 years in the Healthcare Industry and/or design

To Include

  • 5 - 7 years in Management

  • 3 - 5 years in Innovation


  • Leadership

  • Problem Solving & Decision Making

  • Change Management

  • Project Management

  • Outstanding Interpersonal Communication Skills

  • Relationship-builder with Unsurpassed Interpersonal Skills

  • Creative Problem Solving

  • Business Development

  • Strategic Thinking


Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity