Highmark Health Associate Consultant - Business Analyst in Pittsburgh, Pennsylvania
The consulting workforce leverages combined people, process, and technology competencies to support large-scale, complex customer engagements; collaborates with Product, Infrastructure, and Security teams to configure solutions and deliver value to customers; acts as subject matter expert and trusted advisor in both practice and customer spaces; and works closely with engagement and practice leadership team to define strategic and tactical direction.
The Associate Consultant delivers value to customers through client-facing advisory and delivery services in support of HM Health Solutions product offerings. Accountabilities include, but are not limited to, supporting deliverable content, providing analysis, and building and sharing institutional knowledge.
Contribute to the delivery and execution of complex, large scale, multi-year (high cost, high complexity and/or high risk) client enterprise transformation programs by: gathering required data through direct observation and/or inquiry and synthesizing data into meaningful observation; analyzing, identifying and problem solving from information sets (issues could be business or systems issues) drawing conclusions from information sets based on analysis, creating hypotheses and presenting recommendations to team; developing client specific requirements, standard operating procedures, functional roles & responsibilities, process flow and user guides.
Support content development for deliverable artifacts to deliver client value and meet contractual obligations, and that align to delivery timelines and budgets
Other duties as assigned or requested.
Bachelor's Degree- Business Administration, Management Information Science, Health Administration, or relevant field
Business Administration, Management Information Science, Health Administration, or relevant field
1+ years' consulting/and or industry experience
1+ years' technology platform delivery experience
Experience engaging, influencing, and advising senior executive leaders
Experience working in complex matrixed environments
KNOWLEDGE, SKILLS & ABILITIES
Customer focus, results orientation, strategic thinking, change advocate, continuous improvement, talent development
Excellent written and spoken communications skills
Strong leadership and interpersonal skills
Ability to work independently
Proficient in the use of MS Word, Excel, and PowerPoint
Proven ability to build and sustain internal and customer relationships
Project Management Professional, Information Technology Infrastructure Library
TRAVEL REQUIREMENT: up to 80%
Referral Level Payout
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled