Highmark Health Associate Scrum Master in Harrisburg, Pennsylvania

Description

JOB SUMMARY

This job is a servant leader who enables teams to deliver the highest business value to their customer as effectively and efficiently as possible. Assists in coaching and advising the teams on desired Scrum processes, procedures, values and interactions as well as opportunities for continuous improvement. The incumbent strives to enable teams to become self-organizing, cross-functional and accountable while assisting them to achieve their Sprint plan by facilitating Scrum events, removing impediments and resolving issues outside of the team's control.

ESSENTIAL RESPONSIBILITIES

  • Provide Agile coaching for Scrum teams to ensure the adoption and improvement of Scrum practices, process and desired outcomes; Assists in establishing a culture of self-organizing, cross-functional and accountable teams; Help those outside the Scrum teams understand which of their interactions with the Scrum teams are helpful and which ones are not.

  • Assist teams to identify, communicate and resolve or escalate impediments and issues; Run interference for non-critical unplanned work that may prevent the team from completing their planned Sprint goal.

  • Schedule and facilitate Scrum meetings including Sprint Planning, Daily Scrum and Sprint Reviews to enable teams to plan and complete tasks based on the highest priority and the teams’ available capacity.

  • Utilize appropriate tools, metrics and techniques to successfully guide the team’s progress against the Sprint Plan.

  • Assist in driving continuous improvement through the facilitation. of team and leadership retrospectives, ensuring teams effectively prioritize, plan and execute on improvement ideas.

EDUCATION

Required

  • Bachelor's Degree in Information Technology or Business Administration/Management

Substitutions

  • 1.5 years of experience may be substituted for each year of missing education

Preferred

  • None

EXPERIENCE

Required

  • 3 - 5 years of IS/IT

  • 3 - 5 years Software Development Lifecycle (SDLC)

Preferred

  • Health Insurance Industry

LICENSES OR CERTIFICATIONS

Required

  • None

Preferred (one of the following)

  • Professional Scrum Master I

  • Certified Scrum Master

SKILLS

  • Agile Methodology

  • Coaching

  • Outstanding Interpersonal Communication Skills

  • Conflict Management

  • Continuous Improvement

  • Problem Solving & Decision Making

  • Leading Change

  • Leadership

REQNUMBER: J126384

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled