Highmark Health Sr IT Infrastructure Analyst in Camp Hill, Pennsylvania

Description

GENERAL OVERVIEW:

Takes a lead role and is responsible for the physical delivery and ongoing support of more complex products/services, applications, network systems and overall solutions. Takes a lead role in performing more complex tasks including, but not limited to, systems software upgrades, workstation setups and server configurations. Takes a lead role in maintaining software and hardware inventories. Takes a lead role in providing operational support and analysis for the organizations information systems and peripheral equipment, such as servers, desktops, printers and storage devices. Takes a lead role in performing more complex recovery procedures, scheduling and backups, and monitors batch processes. May mentor less experienced team members.

ESSENTIAL RESPONSIBILITIES:

  1. Takes a lead role in performing more complex operational support of IT Infrastructure technology including, but not limited to, network, security, messaging, storage, voice, etc.

  2. Takes a lead role in performing more complex analyses and resolution of problems to restore normal IT Infrastructure operational levels.

  3. Takes a lead role in completing more complex project tasks to enable the on time, within budget and scope delivery of IT Infrastructure projects.

  4. Takes a lead role to assure compliance to required standards, procedures, guidelines and processes.

  5. Other duties as assigned or requested.

QUALIFICATIONS:

Education, Licenses/Certifications, and Experience

Minimum

  • High School Diploma or equivalent required

  • 3-5 years of experience in Information Technology

SCOPE OF RESPONSIBILITY

Does this role supervise/manage other employees?

Nox

WORK ENVIRONMENT

Is Travel Required?

No x

Physical Demands

This job requires the ability to work as a team member. Additionally, this job requires the willingness and ability to report to work on a regular and timely basis and may require irregular work hours, holidays and/or weekends.

Note: Job duties and responsibilities support separation of duties across multiple users

REQNUMBER: J126342

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled