Highmark Health Decision Support Analyst in Camp Hill, Pennsylvania

Description

WHAT IS CHALLENGING and EXCITING ABOUT THIS ROLE?

The Highmark Advanced Analytics Team is excited to add a Decision Support Analyst who is eager to join an organization that will positively impact the performance of the Health Plan and the Provider Network within Highmark Health. This a highly visible position will produce key analytics that may reach up to the office of Highmark’s Chief Medical Officer, who can use this information to determine if high-value performance goals are being met as well as to identify areas where there needs to be more focus.

The selected individual will join a high performing team of professionals including other Decision Support Analysts (DSA), Actuaries, and Business Analysts. This position will challenge the successful DSA to perform and achieve at the highest level with the opportunity to know that his/her contributions are important to the company’s strategic leadership in the achievement of better performance and financial goals.

JOB SUMMARY

This job works closely with customers and design teams in prioritizing data and information requirements. The incumbentprovides analysis in the development and support of projects and data analysis. Determines how decision support systems will provide information required to make effective business decisions; translates requirements into applications that employ appropriate decision support and reporting tools. Recommends innovative approaches to analytical investigations. Performs modeling of data sources and flows, works with data management staff to define an operational framework that will define, develop and implement policies and security frameworks to ensure precise and secure delivery of knowledge and information.

ESSENTIAL RESPONSIBILITIES

  • Develop and foster internal relationships across the corporation.

  • Provide analytic and consultative support to a broad spectrum of internal customer areas and external business partners.

  • Mentor colleagues with less experience on both the technical and business aspects of project and consultative work.

  • Determinehow decision support systems will provide information required to make effective business decisions, translates requirements into applications that employ appropriate decision support and reporting tools.

  • Use broad experience and technical knowledge to propose solutions to complex business problems.

  • Takethe lead in driving the implementation of the recommended solutions.

  • Takethe lead in defining issues and ideas to be studied as well as the approach (methodological and technical) to be used in addressing studies and projects. Creates and/or developnew methods of analysis, database design and performance measurement or, in some cases, adaptation of existing solutions to new areas.

  • Performmodeling of data sources and flows, work with data management staff to define an operational framework that will define, develop and implement policies and security frameworks to ensure precise and secure deliver of knowledge and information.

  • Provideassistance and, depending on skill and experience, leadwith interpretation of raw data, statistical results or otherwise compiled information, identify follow-up action items and prepare or assist in the preparation of written reports and/or oral presentation of findings to internal and external audiences, customer managers, clinical staff, compliance agencies, group accounts, providers, agent plans, and brokers.

  • Developand maintainmoderate- to extremely-complex computer programs using 4GL programming languages (such as SAS, R, SQL) and other database technology (DB2, Teradata, and Oracle).

  • Other duties as assigned or requested.

EDUCATION

Required

  • Bachelor's Degree in Computer/Information Science, Mathematics/Statistics, Economics, or related field

Substitutions

  • None

Preferred

  • Master's degree in Computer/Information Science, Mathematics/Statistics, Economics, Industrial Engineering or Operations Research, or related field

EXPERIENCE

Required

  • 3 years of relevant, progressive experience in Industrial Engineering or Operations Research, or related field. Grandfathered experience requirements effective August 2016

Preferred

  • Experience and demonstrated proficiency as a Decision Support Analyst or equivalent training and experience in a business or clinical environment with direct responsibility for applying technology

  • SAS, SQL, and Tableau experience are a plus

SKILLS

  • Strong technical skills in the mainframe, PC and Internet-based technologies to be effective and must be comfortable and proficient using large and complex databases.

  • Strong skills using various third-party office and report generation products such as Microsoft Office, Business Objects, Cognos, and Enterprise Guide.

  • Strong communication skills. Must be comfortable presenting findings and offering recommendations to senior management.

SCOPE OF RESPONSIBILITY

Does this role supervise/manage other employees?

No

WORK ENVIRONMENT

Is Travel Required?

No

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies

REQNUMBER: J123307-OTHLOC-HM-5FCH01A

Equal Opportunity Employer Minorities/Women/ProtectedVeterans/Disabled/Sexual Orientation/Gender Identity